Intervention ticket

€37.50
Tax included

Benefit from remote control of your installation

Quantity

  • 100% 3D secure payment system 100% 3D secure payment system
  • Shipment within 24/48 hours with online tracking Shipment within 24/48 hours with online tracking
  • Return within 14 days, without justification Return within 14 days, without justification

Remote control service - Personalised technical assistance (30 min)

A technician will assist you remotely for 30 minutes to diagnose and solve your problems.

This 30-minute service gives you direct technical assistance via a remote control of your installation. It's ideal for quickly resolving a problem or finalising a configuration.

After making an appointment, a technician accesses your interface using a secure tool (TeamViewer, Anydesk, etc.) to analyse, diagnose or adjust your GCE Electronics equipment: IPX800, extensions, scenarios, interfaces, etc.

No action is taken without your agreement. This service is planned in advance and requires an active Internet connection on the site of the intervention.

Key features

  • Personalised remote technical assistance
  • Session duration: 30 minutes
  • Secure connection via control tool
  • Ideal for troubleshooting, diagnostics or configuration assistance
  • Simple appointment scheduling by email or telephone

In brief :

  • Duration: 30 minutes
  • Secure control (TeamViewer, Anydesk...)
  • Compatible: IPX800, extensions, scenarios, network...
  • Appointment required
  • Internet connection required on the site
  • No action without your authorisation

To book your 30-minute session, contact our technical support via your customer area, technical support or by e-mail.

GCE-1906
961 Items